All great leaders know getting there is the challenge, of course.
Here are 5 behaviors for leaders and hiring managers to adopt when
struggling to keep employees happy and loyal:
1) Tell the truth. Not everyone is a star. Pick out
those with leadership or other valued talent potential and nurture them.
This will come back to the business as these individuals, in turn,
nurture other workers.
2) Communicate roles and responsibilities. Provide a
path to success not only for those with leadership promise but for all
employees. Sometimes this will mean difficult changes, but remember the
most important skill of a leader: never surprise an employee with bad
news. Have a development plan for all, and a get-well plan for those
whose performance lags. Make sure everyone knows the plan.
3) Create a workplace culture that values real people relationships.
For many employees, workgroup relationships and relationships between
managers and workers drive engagement and loyalty more effectively than
foosball machines, logo T-shirts, and Thirsty Thursday gatherings.
4) Be fair and open. This does not mean treat
everyone equally – it means have transparent processes for managing and
leading. Employees are more likely to respond positively to change when
the process used to manage change is fair.
5) Model the behaviors you seek. Just as the
headmaster at the high school did, accept your responsibility as a
leader and act with engagement, commitment and responsibility. Do this
every day.
Each of us possesses skills, strengths, talents and flaws. Each of us
seeks to belong, to be engaged, to relate to those around us. Loyalty
is built on relationships, shared understanding and trust. Engagement
and commitment require loyalty, shared goals and fair treatment. Don’t
take loyalty and engagement for granted – create a remarkable culture
where there are possible and rewarding outcomes of the workplace.
We are only human after all – Every one of us. Every leader. Every brand. Every workplace. Every person.
Monday, June 4, 2012
5 Leadership Behaviors Loyal Employees Trust
8:59 AM
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